Refund Policy




Beautirna

Refund & Exchange
Policy

Transparency and care — every step of the way.

We are committed to a seamless experience. Please read the following guidelines carefully before placing your order.

1

Order Confirmation

Please place your order only if you intend to receive it. Our team will reach out to confirm — kindly ensure you're available to respond. Orders that cannot be confirmed will be cancelled.

2

Fault-Free Products

Items delivered as ordered and in perfect condition are not eligible for exchange or return. We stand behind the quality of every product we ship.

3

Eligible Cases

  • The item received differs from what you originally ordered.
  • The product arrives damaged or broken upon delivery.
Contact us within 48 hrs with clear photo evidence
4

General Conditions

  • All returned items must be unused and in their original packaging.
  • Approved refunds are processed via the original payment method within 14 business days.